Privacy policy

Walmart Essential (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we may collect, use, disclose, and protect personal information when you visit our website, place an order, or contact us.

1. Information We Collect

Depending on how you interact with our store, we may collect:

Contact information: name, email address, telephone number, billing address, and shipping address.
Order information: products purchased, order history, payment status, and delivery details.
Payment information: payment details processed through our payment providers. We generally do not receive or store complete payment card details ourselves.
Device and usage information: IP address, browser type, device information, pages visited, and interactions with our website.
Customer support information: messages and details you provide when contacting us.

2. How We Use Your Information

We may use personal information to:

Process and fulfil orders and payments.
Arrange shipping and provide order updates.
Respond to customer service requests.
Manage returns, refunds, and exchanges.
Maintain and improve our website and shopping experience.
Detect fraud, protect our store, and meet legal obligations.
Send marketing communications where permitted and, when required, with your consent.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the store, remember preferences, understand website traffic, and support relevant marketing where enabled. You can manage cookies through your browser settings and any cookie preference tools available on our website. Disabling certain cookies may affect website functionality.

4. How We Share Information

We may share relevant information with service providers that help us operate our store, such as Shopify, payment processors, shipping and fulfilment providers, customer support services, analytics providers, and fraud-prevention services.

We may also disclose information when required by law, to protect legal rights, or in connection with a business transaction. We do not sell personal information in exchange for money. Any additional data sharing or targeted advertising practices will be handled as required by applicable law.

5. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, including order fulfilment, recordkeeping, dispute resolution, and legal compliance.

We use reasonable safeguards to protect personal information. However, no online transmission or storage method can be guaranteed to be completely secure.

6. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of your personal information, or to object to or limit certain processing. You may also have the right to opt out of certain marketing communications or data uses.

To submit a privacy request, contact us using the details below. We may need to verify your identity before responding.

7. Children's Privacy

Our website is intended for general consumers and is not knowingly directed at children for the collection of their personal information. If you believe a child has provided us with personal information, contact us so we can review the request.

8. Third-Party Websites

Our store may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

For privacy-related questions or requests, contact:

Walmart Essential
Email: support@walmartessential.com
Phone: 7373551044
Address: 4495 Valverde Way, Sacramento, CA 95823, United States