Terms of service

Welcome to Walmart Essential. These Terms of Service govern your access to and use of our website and services. By visiting our website or placing an order, you agree to these terms and any policies referenced here. If you do not agree, please do not use our website.

1. Eligibility and Use of Our Website

You agree to use our website only for lawful purposes and to provide accurate, current information when placing an order. You must not misuse our website, interfere with its security, or attempt to gain unauthorised access to any system or account.

2. Products and Availability

We aim to display accurate product descriptions, images, prices, and availability. However, colours and appearances may vary depending on your screen, and occasional errors may occur.

Products are subject to availability. We reserve the right to correct listing errors, limit quantities, or discontinue products where permitted by law.

3. Prices and Payments

Prices and any applicable charges are displayed at checkout. We offer free shipping within our stated US service area unless a different shipping charge is clearly shown before you complete your order.

We accept the payment methods displayed at checkout, which may include Visa, Mastercard, American Express, Discover, PayPal, and other available secure payment options. Orders may be subject to payment verification before processing.

4. Orders and Cancellations

After placing an order, you may receive an order confirmation. This confirmation does not necessarily mean that the order has been finally accepted if further verification is required.

You may request cancellation before dispatch by contacting us. We cannot guarantee cancellation once an order has been processed or shipped. If we cannot fulfil an order, we will notify you and arrange any applicable refund.

5. Shipping and Delivery

We currently ship within the United States. Our estimated delivery time is 5–7 business days from the date the order is placed, including 1–2 business days for processing.

Delivery estimates are not guaranteed and may be affected by circumstances outside our reasonable control. Please see our Shipping Policy for further details.

6. Returns and Refunds

Return requests may be submitted within 30 days of delivery for genuine reasons, including damaged, defective, faulty, or incorrect items, or other reasonable circumstances reviewed by us. Conditions and procedures are explained in our Return & Refund Policy.

Nothing in these terms excludes rights or remedies that cannot lawfully be excluded under applicable consumer protection laws.

7. Intellectual Property

Website content, including text, graphics, logos, and design elements, may be protected by intellectual property laws. You may not reproduce or use our content without appropriate permission, except as allowed by law.

8. Third-Party Services

Our website may provide access to third-party tools, payment services, or links. Such services may be subject to their own terms and privacy policies. We are not responsible for third-party services to the extent permitted by law.

9. Disclaimer and Limitation of Liability

We aim to keep our website and services accurate and available, but we do not guarantee uninterrupted or error-free access. To the extent permitted by applicable law, we are not liable for indirect or consequential losses arising from website use.

Nothing in these terms limits liability or consumer rights where such limitation is prohibited by law, including applicable rights relating to defective goods or other mandatory protections.

10. Indemnification

To the extent permitted by law, you agree not to misuse our website or violate these terms in a way that causes claims or losses for which you are legally responsible.

11. Changes to These Terms

We may update these Terms of Service from time to time. The revised version will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes acceptance where permitted by law.

12. Governing Law

These terms are subject to applicable laws. Any governing-law or dispute-resolution provisions will operate only to the extent permitted by applicable law and will not remove any mandatory consumer protections available to you.

13. Contact Us

For questions about these terms, contact:

Walmart Essential
Email: support@walmartessential.com
Phone: 7373551044
Address: 4495 Valverde Way, Sacramento, CA 95823, United States